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Sr. Business Systems Analyst

Job Category:
Career Level:
Mid Career (2+ years of experience)
Job Type:
Full Time/Permanent
Company Name:
Daly City
Description: Employer: 

Genesys Telecommunications Laboratories, Inc.                                           
Ref # 80374
Sr. Business Systems Analyst
Applicant Instructions:       
Mail resume to: 
ATTN: Patricia Stoddard, Genesys Telecommunications Labs,
6415 S 3000 E Ste 300, 
Salt Lake City, UT 84121.

Include job code 80374 in reply. EOE.
Work with the internal business teams to help them use data to make informed decisions. Work to improve existing data warehouse and bring in ideas and processes to help increase efficiency. Develop dashboards using visualization tools for executives and business teams. Train users on tools and technologies to be self-sufficient. Project manage various projects with individual business organizations. Work as part of the BI team to help manage the compilation, analysis, and reporting of data within Genesys; Project manage migration of Genesys data warehousing platform to the cloud; Building common data lakes and data warehouse environments to improve data consistency and offer a single system of record for reporting. Get involved in system design and architecture. Conduct training sessions, internal Viz competitions and user group meetups.

Education Required:       
  • Master or foreign equivalent in Business Administration or related field.

Experience Required:         
  • 1 year experience as Business Intelligence Analyst, Data Analyst or related occupation.

Special Requirements:
  1. Must have at least 1 year of prior work experience in each of the following:
  2. Data modeling and in data warehousing processes.
  3. Working with RDBMS systems including, SAP NetWeaver and SQL Server
  4. Building ETL jobs using tools such as Informatica, SSIS or the like.
  5. Working with SQL scripting language.
  6. Data visualization tools such as Tableau. Both server and desktop product experience.
  7. ERP and CRM systems such as Salesforce, Netsuite, SAP, etc.
  8. SDLC structures including waterfall and agile

2001 Junipero Serra Blvd., Daly City, CA 94014